Cancellation Requests
Requests should be submitted in writing using the verified agency contact details. The effective date is when the request is acknowledged.
Applicable Charges
Charges depend on notice period and supplier rules. Specific percentages or slabs must be added to the final booking document after agency review.
Hotels & Transportation
Hotels and vehicle providers may impose their own cancellation or amendment fees, including non-refundable components.
No-Shows & Early Departure
Missed services, late arrival, no-show or voluntary early departure may not qualify for a refund.
Group Departures & Char Dham
Fixed departures and pilgrimage bookings may have stricter supplier deadlines due to advance inventory commitments.
Force Majeure & Rescheduling
Weather, closures, natural events or other circumstances outside reasonable control may require postponement, credits or alternative plans.
Refund Processing
Eligible refunds are processed after supplier reconciliation. The expected method and timeframe should be stated in the confirmed policy.